Privacy policy

Thank you for visiting the website www.trobolo.com of TROBOLO Europe Sp. z o.o., ul. Św. Marcin 29/8, 61-806 Poznań,
Poland. We take the protection of your personal data very seriously. The collection, processing and use of personal data
is always conducted according to the current provisions of European law. Detailed information on the subject of data
protection can be found in our privacy policy found below.

If you have any questions, you can always contact us by email: contact@trobolo.com

Name and contact details of the person responsible for the processing
Responsible authority:

TROBOLO Europe Sp. z o.o.

represented by the Managing Director Sandra Tomaszewska

TROBOLO Europe Sp. z o.o.
ul. Świerkowa 4B
64-320 Niepruszewo
Poland

Phone: +49511/51510816
Email: contact@trobolo.com

Data protection officer:
Lawyer and IT Law Specialist Jürgen Meyer
Pfarrlandplatz 2
30451 Hanover, Germany
Tel.: +49 511 123 447 1
Fax: +49 511 123 447 2
Mail: info@ra-meyer.de
Web: www.ra-meyer.de

Collection and storage of personal data as well as the nature and purpose of their use

When you visit our website www.trobolo.com, the internet browser used on your device automatically sends information to
the server of our website. This information is temporarily stored in a so-called log file. The following information
will be collected without your intervention and stored until automated deletion:

  • date and time of access, name of the retrieved file and amount of data transferred;
  • IP-address of the requesting computer, as well as device ID or individual device identifier and device type;
  • name and URL of the retrieved file;
  • website from which access is made;
  • the type of browser used and, if applicable, the operating system of your computer and the name of your access
    provider and
  • location information, including location information from your mobile device. Please note that on most mobile
    devices, you can control or disable the use of location services in the mobile device’s settings menu.

The data mentioned are processed by us for the following purposes:

  • ensuring a smooth connection setup and comfortable use of the website;
  • evaluation of system security and stability and
  • for further administrative purposes.

The legal basis for data processing is Art. 6 para. 1 sentence 1 lit. f General Data Protection Regulation (GDPR). Our
legitimate interest follows from the data collection purposes listed above. In no case we use the collected data for the
purpose of drawing conclusions about you.

For questions of any kind, we offer you the opportunity to contact us via our e-mail: contact@trobolo.com or via the
contact form on https://trobolo.com/en/contact/. At least the indication of a valid e-mail address is required so that
we know from whom the request originates and in order to be able to answer them. Further information can be provided
voluntarily.

The data processing for the purpose of contacting us is in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR based
on your voluntarily granted consent.

The personal data collected by us for the use of the contact form will be automatically deleted after completion of the
request made by you.

Transfer of personal data

A transfer of your personal data to third parties for purposes other than those listed below does not take place. We
only share your personal information with third parties if:

  • you have given express consent to this according to Art. 6 para. 1 sentence 1 lit. a GDPR
  • disclosure pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR is required to assert, exercise or defend legal
    claims and there is no reason to assume that you have a predominantly legitimate interest in not disclosing your
    data,
  • in the event that disclosure pursuant to Art. 6 para. 1 sentence 1 lit. c GDPR is a legal obligation, and
  • this is legally permissible and, according to Art. 6 para. 1 sentence 1 lit. b GDPR, it is required for the
    settlement of contractual relationships with you.

In these cases the amount of data transmitted is limited to the minimum required.

Newsletter

We send out information by newsletter. If you subscribe to our acknowledgement of receipt newsletter, we will send you
information about our offers on a regular basis. E-mails with promotional information about us as well as our products
are only sent with the express consent of the user. Users can object to receiving the newsletter